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Solutions · Square for hospitality

Set up Square POS and Squarespace for your hospitality venue

Square covers everything from the front counter to the kitchen — but a venue runs smoothly only when the POS, kitchen display, loyalty program, and your Squarespace website are configured to match how you actually operate. We set all four up, test them against live service, and train your team.

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Square POS & Squarespace

What we configure

A proper Square setup spans four pillars. Each one builds on the last — getting the foundation solid makes everything that follows easier.

Menu, modifiers & add-ons
A logical category hierarchy with the right modifiers and upsell add-ons attached — so staff spend less time navigating menus mid-service and reporting stays accurate.
Staff permissions & reporting
Role-based access so casual staff can't issue refunds or open end-of-day reports, plus dashboards for sales by item, category, time period, and team member.
Terminals, printers & gift cards
Card readers, tipping prompts, receipt options, split bills, and physical or digital gift cards — all configured before they cause friction at a busy service.
Kitchen Display System (KDS)
Screens paired to your POS with order routing (food to one display, drinks to another), colour alerts, and a workflow that matches how your kitchen runs.
Membership & loyalty
Tiered memberships and a points-per-dollar rewards program tied to your customer database, kept simple enough that customers actually engage with it.
Squarespace website
Square online ordering embedded into your Squarespace site, with menus that stay in sync, working booking and enquiry forms, and ongoing maintenance.

What a clean setup delivers

The outcomes that matter once Square and Squarespace are configured correctly — not just switched on.

  • Faster service: a structured menu and tested KDS routing mean fewer ordering errors and no lost kitchen tickets.
  • Tested before go-live: every routing rule, modification, void, and split order is checked end-to-end before service.
  • Loyalty that runs itself: birthday and win-back campaigns fire automatically against a clean customer database.
  • Menus in sync: your online menu matches the venue, so price changes and 86'd items never surprise a customer.
  • Protected reporting: role-based permissions keep refunds and end-of-day data out of the wrong hands.

Common Square setup mistakes we prevent

Disorganised menu structure
Missing modifiers and flat, uncategorised menus slow staff down and break reporting. We build a logical hierarchy with add-ons tracked separately for accurate insights.
Untested KDS routing
Routing that hasn't been tested fails at the worst possible moment. We confirm every rule end-to-end — modifications, voids, and split orders included.
Loyalty nobody understands
Overly complex earning and redemption rules kill engagement. We keep the mechanics simple so customers actually use the program and keep coming back.
Broken online ordering
Wrong pricing, missing items, or a clunky checkout on your Squarespace site costs revenue. We get the online ordering integration right and keep menus in sync.
How TechQuery fits into your venue
We work in the order that matters: POS and payments first, then the kitchen display, then loyalty, then your online presence. Each layer is configured against how your venue actually runs and tested against live service before we hand it over.

The time saved in the first month alone typically outweighs the setup cost many times over. And if something breaks later, TechQuery is one message away — ongoing support, not a one-time setup and goodbye. For the full walkthrough, read our guide to setting up Square POS for your restaurant.

Ready to get your venue running on Square?

Create an account to reach TechQuery when your POS, kitchen display, loyalty program, or website needs a human with hands-on hospitality experience.

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Want more depth? Read field notes on the blog.